Good customer experience

Autotaalglas

In fact it is strange to blog about something that’s supposed to be ‘normal’. But I was aware of a very positive feeling after getting in touch with Autotaalglas. The reason was less pleasant: a stone jumped on my windscreen and created a large crack in it. After a phonecall to the insurer, I found out that I could have it repaired with any associated company. One of them: Autotaalglas. So I checked out their website and learned that they had a form online that could be used to bring in my case. Normally I do not expect much of these forms. But now, within 15 minutes, I was called and a transfer to my local Autotaalglas was made! The appointment is coming Friday 08.00 sharp. This was because the windshield needs to be ordered. When they would have it in stock, I could come along right away…

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